More hate for the Mobile Phone Carriers

Dealing with mobile phone companies makes me want to pry my teeth out with a rusty bottle opener. The iPhone activation was a breeze, but getting a phone for Tamara has been a two hour ordeal that has left us without a working phone. The iPhone has one important feature that many people easily overlook: the activation. Typically, purchasing a phone and activating it is a commitment to an hour or two while: - some kid generates punches all your personal information into a computer terminal. - phones tech support when they screw something up in the computer system. - carelessly expels the contents of your new phone package across the sales table and is the first to carelessly fondle your new phone. - explains every excruciating detail of your plan to you before you sign (like you have a choice). - has you sign three pieces of paper This has been my personal experience, yours may vary, and it sucks. The iPhone activation is simple and virtually painless: - You open the iPhone box and you're the first person to touch your baby. - Plug it into your computer, which automatically launches iTunes and guides you through the steps of activation. - Enter a minimum of information, and choose from well defined plans which are easy to compare. - Wait 3 minutes, and you're ready to go. Steve explained why Apple products work so well. It's the software. It does what you expect it to do, not what a boardroom full of disconnected managers think it should do.